1. Data Controller

Congress Solutions, located at Europalaan 16, 's-Hertogenbosch NL, is responsible for the processing of personal data as described in this Privacy Policy.

Contact details:
Congress Solutions
Europalaan 16
5232 BC 's-Hertogenbosch
The Netherlands

info@congress-solutions.com

Chamber of Commerce: 99118858

We process personal data when you use our services or provide data directly to us.

This may include:

• First and last name
• Address details
• Phone number
• Email address
• IP address
• Information about your activities on our website
• Any additional information you voluntarily provide (e.g., via contact forms)

We do not process special categories of personal data unless legally permitted or strictly necessary for our services.

We process personal data in accordance with Article 6 of the General Data Protection Regulation (GDPR) on the following legal bases:

• Performance of a contract
  To provide products or services.
• Legal obligation
  For example, tax retention requirements.
• Consent
  For newsletters or marketing communications.
• Legitimate interest
  Such as improving services, preventing fraud, or securing our website.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law (for example, statutory tax obligations).

We only share personal data with third parties when necessary for the performance of a contract, to comply with legal obligations, or based on your consent.

We conclude data processing agreements with service providers who process personal data on our behalf.

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

Requests can be submitted via [insert email address].

You also have the right to lodge a complaint with the Dutch supervisory authority:

Autoriteit Persoonsgegevens

We do not make decisions based solely on automated processing that produce legal or similarly significant effects concerning individuals.

We reserve the right to amend this Privacy Policy. The most recent version will always be available on our website.